Claude Bernard Watches Ltd understands that your privacy is important and that you care about how your personal data is used and we respect and value the privacy of all of our customers.
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Personal Data Do We Collect?
We may collect some or all of the following personal data (this may vary according to which of our services you use):
ï Email Address
ï Company Number
ï Telephone / Mobile Number
ï Website address
ï Social Media Profile Links
Under the GDPR, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any data is inaccurate or incomplete.
The right to be forgotten, i.e. you can request that we delete, shred or otherwise dispose of any of your personal data that have retained.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to our using your personal data for a particular purpose.
Further information about your rights can also be obtained from the Information Commissioner’s Office (ICO) or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the ICO.
How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one of the following purposes:
ï Returning a contact request
ï Processing your Order
ï Allowing you to manage your account
ï Communicating with you regarding progress of an order or request for further information or payments.
Data Time Keeping
We will not keep your personal data for any longer than is necessary. Your personal data will therefore be kept for the following periods
ï Contact request submission and Purchase Order data will be held for a period of 3 years or an indeterminate time to ease the process of reordering or providing service to you.
ï Desensitised / sanitised (removal of your personal data) financial data about orders will be held for a period of 6 years from the end of the current financial year.
Storage of Data
We will only store your personal data in the UK. This means that it will be fully protected under GDPR.
The security of your personal data is essential to us and we will always strive to protect your data, We take a number of important measures, including the following:
ï Secure and restricted access to customer data
ï Secure paper record shredding and digital data removal
Sharing of Personal Data
We will not share any of your personal data with any third parties for marketing purposes.
Accessing Personal Data
If you want to know what personal data we have about you, you can contact us at; firstname.lastname@example.org
Third Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
We use Google Analytics (GA) on this website, no data stored in the GA data can identify you as an individual, it collects device data (operating software, screen resolution, browser type and other basic device information) and uses this to track device interaction on the site. This data is used to establish where improvements with site structure and services can be made. We will never share this data with any parties other than Google, whom are only involved as it is the data processor and hosts the platform by which we can access the data.